Last updated: April 1, 2025
This Privacy Policy describes how Elsa Bridal ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from elsabridal.com (the "Site") or otherwise interact with us regarding the Site and our services.
By accessing our Site or using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Site or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page with a revised "Last updated" date.
How We Collect and Use Your Personal Information
We collect personal information from you through various methods, depending on how you interact with us. This includes direct submissions, automated technologies, and information from third parties. We use this information to provide our services, process transactions, enhance user experience, and fulfill legal obligations.
What Personal Information We Collect
Information You Provide Directly
- Contact details: name, address, email, and phone number
- Order details: shipping and billing information, payment confirmation
- Account details: username, password, and security data
- Customer support: information provided through communications with us
Some services may require you to submit personal information directly. Refusal to provide such information may limit your access to certain features.
Usage Data Collected Automatically
We may automatically collect:
- IP address, device type, browser information
- Site usage behavior and interaction data
- Network and connection data
This is typically collected via cookies and similar tracking technologies.
Information from Third Parties
We may collect information from:
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Shopify (eCommerce platform provider)
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Payment processors (e.g., billing address, card details)
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Marketing and analytics tools
We use this data to improve the user experience and fulfill service obligations.
How We Use Your Personal Information
Providing Products and Services
To manage accounts, process orders, arrange shipping, facilitate returns, and communicate with you about your transactions.
Marketing and Advertising
To send promotional emails or show you targeted ads on our Site or partner websites. You may opt out at any time.
Security and Fraud Prevention
To detect and prevent fraudulent or unauthorized activity, protect user data, and ensure platform security.
Customer Support and Improvements
To respond to inquiries, troubleshoot issues, and enhance our services and platform.
Cookies
We use cookies to improve the functionality and user experience of our Site. Cookies may remember your preferences, support analytics, and personalize ads. You may modify your browser settings to manage cookies, but doing so may affect site performance.
For more about Shopify's cookie usage, visit Shopify’s Cookie Policy.
How We Disclose Personal Information
We may share your personal data with:
- Vendors and service providers (e.g., shipping, payment, support)
- Business and marketing partners
- Affiliates within our company structure
- Legal authorities, when required by law
- As part of business transfers or acquisitions
We do not sell or use sensitive personal information without your explicit consent.
Third Party Links
Our Site may link to third-party platforms. We are not responsible for the privacy practices of these websites. Please review their privacy policies independently.
Children’s Data
Our services are not intended for children. We do not knowingly collect data from individuals under 16. If you are a parent or guardian and believe we’ve collected your child’s information, contact us to request deletion.
Security and Retention of Information
While we implement safeguards to protect your data, no system is completely secure. We recommend avoiding sending sensitive information through unsecured channels.
We retain your data as long as necessary to fulfill the purposes described here, including legal compliance and dispute resolution.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your data
- Request data portability
- Restrict or object to processing
- Withdraw consent
- Appeal decisions or lodge complaints
To exercise your rights, contact us using the details below. We may verify your identity before fulfilling requests.
International Users
Your data may be processed in the U.S. or other countries. When transferring data internationally, we use standard contractual clauses or other recognized safeguards.
Contact
For questions, concerns, or privacy requests, please contact us at:
Elsa Bridal
📧 Email: Support@elsabridal.com
📍 Address: 1001 S. Main St. STE 600, Kalispell, MT 59901, United States
